API Intermediates Process Control for Pharma Suppliers

By James C on October 6, 2026

api-intermediates-process-control-pharma

Stand next to a filler operator for ten minutes and watch how often they look at the screen. It is a glance, between loading film and clearing a jam, with gloves on. Now look at what the screen offers them: dozens of tag numbers, a dozen colours, a scrolling alarm list and no mention of the plan. It was built by an engineer to show what the machine knows, not what the operator needs. This guide sets out how to design a production execution dashboard for the person who actually uses it, and how iFactory delivers one. To see it on your own line, book a screen review.

Food & Beverage · Production Execution Dashboard

Designing Food Plant Operator Dashboards That Actually Work

A good operator screen answers five questions at a glance, works with a gloved finger and stays quiet until something needs a person.

  • Built around the operator's five questions
  • Food safety checks on the main screen, not three menus down
  • Stops logged in two taps, with no typing
Line 3 · Yoghurt 150 gRunning
Cases this shift4,180 of 5,600On plan — 12 cases ahead
OEE78%
Speed118/120
Giveaway+1.8 gAdjust filler
Pasteuriser 74.2°COK
Metal detector check, 13:00OK
NextChangeover in 42 min · allergen: nuts · line clearance needed
An operator's main screen, illustrative. One item is highlighted because one item needs attention. On a real screen that highlight would be amber.
Glance testCan you tell the state of the line in three seconds?
Glove testDoes every button work with a wet, gloved finger?
Distance testCan you read it from where the operator stands?
48% vs 10%how often operators spotted a problem before the alarm, with well-designed screens against traditional ones
41%faster handling of an upset in the same study of 21 operators
1 per 10 minthe alarm rate one operator can handle with ease, per the ISA-18.2 benchmark
About 8%of men have some colour vision deficiency, so colour alone cannot carry a message

Made by Engineers, Used by Operators

The engineer's screen shows everything the machine knows. The operator needs to know five things.

Nobody set out to build a bad screen. The machine builder supplied a control screen for commissioning and fault-finding, and it stayed. It is a fine tool for an engineer with time to study it. It is the wrong tool for someone with ten seconds. The result is easy to guess: operators stop looking, and run the line by ear and by habit. Our support team can look at your current screens with you.

The screen most lines haveillustrative
TT-10174.2PT-2043.1FT-310118LT-11262%M-401RUNVFD-347.5TT-10271.9PT-2052.8WT-501151.8CV-22038%M-402RUNAL-017ACKTT-1104.1FT-3110.0LT-11381%SP-150150.0M-403STBYAL-022ACTPT-2065.6TT-12022.4CT-0014180HS-004AUTOM-404RUNAL-031ACK

Twenty-four values, all the same size. Which one matters right now?

What is wrong with it

  • Everything looks equally important. So nothing does.
  • Tag numbers, not words. "TT-101" means nothing on day one.
  • Colour everywhere. A real warning has nothing left to stand out with.
  • No plan. The count is there; the target is not.
  • Alarms that need no action. Operators learn to ignore the list.
  • Small buttons and menus. Made for a mouse, used with a glove.

Five Questions Every Operator Screen Must Answer

If the main screen answers these five, in this order, it is doing its job.

Everything else — motor currents, valve positions, set-point lists — belongs one touch away, for when it is needed. The main screen is for running the line, not for diagnosing it. To map the five questions onto your own line, book a working session.

1

Am I running?

One large word: running, stopped, starved, blocked, cleaning. If stopped, the reason and how long.

2

Am I on plan?

Count against target for this shift. Ahead or behind, in cases and in minutes.

3

Is the product right?

Weight, temperature and seal shown against their limits, not as bare numbers.

4

Is it safe to eat?

Critical control points and checks due: heat treatment, metal detection, allergen status.

5

What needs me next?

The single next action: a changeover, a check, a reel running low. One item, not a list.

What to take off the main screen

Motor currents, valve positions, recipe set-points, the full alarm history and trend charts with a dozen lines. All useful, all one touch away. If an operator does not act on it during normal running, it does not belong on the first screen.

Design for the Shop Floor, Not the Office

A screen that works at a desk can fail completely beside a filler.

The shop floor has its own rules: wet gloves, noise, distance, washdown and a shift that may speak four languages. Each one changes what the screen has to do. The simplest test is to try the screen where it will be used, wearing what the operator wears. Ask our design specialists how line-side screens are laid out.

Shop floor reality
What the screen must do
Gloves and wet hands
Large buttons with space between them. No small menus, no typing.
Standing three metres away
Key numbers large enough to read from the operator's working position.
Noise and hearing protection
Signals you can see. Never rely on sound alone.
Washdown
Sealed, wipe-clean touchscreens. No keyboard, no mouse.
Several languages on one shift
Icons with short, plain words. Language set by who is logged in.
Colour-blind operators
Shape and position as well as colour for every warning.
Ten seconds between tasks
A stop reason logged in two taps from a short list.
About 20 mma working size for a gloved button. Test it with the gloves your operators wear.
Distance ÷ 200a common rule for text height: 15 mm characters to be read from 3 m.
2 tapsto log why the line stopped. More than that, and it will not be logged.

Working rules of thumb, not standards. Trial them on your own line before fixing a design.

Design it with the people who use it

Watch a shift first

Count how often the operator looks at the screen, and what they do next. That list is your design brief.

Show a draft early

Put a rough version on the line-side screen and ask one question: what is missing, and what is in the way?

Change one thing at a time

Review after two weeks. Operators trust a screen they helped shape, and use it.

One Screen, Before and After

A redesign is mostly taking things away. These are the kind of targets a food plant can set for a main operator screen.

Main screen targetsillustrative
Values on the main screen140 → 12
Colours in normal running11 → 1
Alarms an hour30 → 6
Taps to log a stop reason7 → 2
Seconds to read line status15 → 3
Design targets, not measured results. Six alarms an hour matches the ISA-18.2 benchmark of one per ten minutes.

Three Rules Borrowed From Process Control

Refineries and power stations learned these lessons the hard way. Food plants can simply copy them.

Two standards carry most of the lessons: ISA-101 for screen design and ISA-18.2 for alarms. In one published study, 21 operators faced the same simulated upsets. Those with the better-designed screens resolved 96% of them, against 70%, and took 10.6 minutes instead of 18.1. Neither standard was written for food, but the human limits they describe are the same on any shop floor. To see these rules applied to a food line, book a design walk-through.

1

Grey until it matters

Normal running should look calm and neutral. Colour is saved for what is abnormal, so that when colour appears it means "look here".

2

An alarm must need an action

If the operator can do nothing about it, it is not an alarm. Keep to about one every ten minutes; two is the limit a person can manage.

3

Numbers need context

"151.8 g" asks the operator to remember the target and limits. A bar with a marker shows good or bad at once.

Four levels, one touch apart

Level 1The whole area: every line, running or not.
Level 2One line: the operator's main screen.
Level 3One machine: settings and detail.
Level 4Diagnostics: for fault-finding only.

ISA-101 describes a display hierarchy along these lines. Most cluttered screens are a Level 3 or 4 display doing a Level 2 job.

Without context
151.8 g

Is that good? You have to know the target and both limits.

With context
148Target 150153

Inside limits, running high. Giving product away.

What Food Plants Need That Other Dashboards Miss

A generic production dashboard counts units. A food line also has to prove the product is safe.

That means food safety checks sit on the main screen beside the count, not in a separate system or on a clipboard. iFactory builds these tiles from your line signals and your check schedule. It reads and advises; machine controls and safety systems stay as they are. Our integration team can confirm what your lines already provide.

Critical control points

Heat treatment temperature and hold, shown as OK or not OK with the limit beside it.

Checks due

Metal detector test, weight check, label and date code check, each with a countdown.

Allergen changeover

What is running, what is next, and whether line clearance has been signed off.

Giveaway

Average fill against target, in grams and in money per hour.

Cleaning status

Where the cleaning cycle is, and when the line can restart.

Hold and release

Any product on hold from this line, and why.

Two taps to say why

When the line stops, the screen offers the six most likely reasons for that machine as large buttons, with "Other" last. Where the signals point to a cause, iFactory can put that reason first, so the operator confirms it instead of hunting for it.

One set of data, three screens

  • Operator. The five questions for one line, live.
  • Supervisor. All lines at a glance, with the ones that need help at the top.
  • Manager. Shift and day results, losses by cause, and the trend.

The same numbers reach all three, so nobody argues about whose figure is right.

Example exchange · illustrative
OperatorWhy did we stop?
iFactory AIThe checkweigher rejected three packs in a row for low weight, so the line paused. Filler head 4 is running 2.6 g under target. Suggested: check the nozzle on head 4. Maintenance has been told.
OperatorHead 4 nozzle was blocked. Cleared.
iFactory AILogged as "Filler — blocked nozzle", 6 minutes. Weights are back on target. Your next weight check is due at 14:30.

Turnkey AI: Delivered, Connected and Live in 6–12 Weeks

You do not build this. It arrives ready.

iFactory ships as a pre-configured NVIDIA AI server, racked and ready, with the software pre-loaded. Rack it, plug in power and Ethernet, and the AI is live on your network.

Our team handles cabling, network setup, PLC and SCADA integration, operator training and 24×7 remote monitoring. The server sits inside your own network, and your production data stays on it. For a scope matched to your lines, request a turnkey quote.

Weeks 1–4

Ship, network and data

Server installed. Line signals, counts and check schedules connected. Time spent on the floor watching how operators really use the screen.

Weeks 5–8

Model training and pilot

First screens trialled on one line, with the operators who run it. Stop reasons and alarm list trimmed with their input.

Weeks 9–12

Go-live and training

Operator, supervisor and manager screens go live. Short training at the line, shift by shift. 24×7 remote monitoring begins.

Live in 6–12 weeksfrom delivery to operators using it
1000+ clientsacross industrial operations
99.9% uptimewith 24×7 remote monitoring

Frequently Asked Questions

What should a food plant operator dashboard show?

Five things: whether the line is running, whether it is on plan, whether the product is in specification, whether food safety checks are in order, and what the operator needs to do next. Anything else belongs one touch away. A useful test: a new starter should be able to read the line's state from it on their first day.

How is an operator dashboard different from a machine HMI or SCADA?

A machine HMI controls one machine and shows its internals. SCADA shows the process to an engineer. An operator dashboard sits above both and answers production questions: count, plan, quality, checks and next action. It does not replace the controls.

How many alarms should an operator get?

Very few. The ISA-18.2 benchmark is about one every ten minutes on average, with two as the most a person can manage. Every alarm should need an action from the operator. Anything else is information, and belongs in a log.

What colours should the screen use?

Mostly neutral greys in normal running, with colour kept for what is abnormal. Never rely on colour alone: about 8% of men have some colour vision deficiency. Pair each colour with a shape, a word or a fixed position. Keep the strongest colour for the one thing that needs action now.

How big should buttons and text be?

Big enough for the conditions. As working rules, buttons of about 20 mm for gloved hands, and characters about one two-hundredth of the reading distance. Then test on the line, with real gloves, from where the operator stands. Sizes that look too generous in the office usually turn out to be right.

Do operators have to type anything?

They should not. Stop reasons come from a short list, checks are confirmed with a tap, and counts come from the line. Typing with gloves on a wet screen is slow, and what is slow does not get done. The same goes for shift handover: the screen should carry open items forward by itself.

How long does it take to go live?

Six to twelve weeks from delivery. We need a place for the server with power and Ethernet, access to line signals, and time with your operators. A pilot normally covers one line. To check your set-up first, contact our team.

Bring a Photo of the Screen Your Operators Use Today

In thirty minutes we mark it up against the five questions and the three tests, and sketch what the main screen could look like. You keep the mark-up whether or not you go further with iFactory.

Five things worth bringingif you have them
  • 1A photo of the current main screen
  • 2Your usual stop reasons
  • 3Critical control points and checks for the line
  • 4Shift targets and how they are set
  • 5Who uses the screen, and in which languages

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